Returns Policy

You can return all or part of your order within two (2) weeks of the original delivery date.

To arrange a return, please send an email to info@joellani.com, stating your order number and reason for the return. We will send you a return form. Simply complete the form and ship it along with the unused product and its original packaging.


If the our return conditions of safety and hygiene are met, you will receive a refund for the returned products.

For further details or enquiries, please check our contact page or reach out to us via email.